The Giggs Way
Our customer centric approach to Estate Agency starts with understanding what our clients want to achieve. Every client and every home are different and require an approach that fit their uniqueness.
Is to inspire and support Estate Agents to realise their career or business ambitions, inkeeping with their personal values.
Is to enable the best customer experience for Estate Agency clients in line with the Giggs Way. To understand and meet their needs and exceed their expectations wherever possible.
- We spend time with our clients to understand their needs
- We expect our staff to over-communicate and never leave our clients or their colleagues without regular updates and a plan
- We aspire to share our knowledge and experience with clients and in our communities
- We learn from experience, client feedback and commit to continuous improvement
- We expect our team members to commit to personal learning and self-development
- We aspire to always do better and learn from mistakes
- We are passionate about achieving our client’s needs
- We support our group team members and partners to achieve their career and business goals
- We aspire to help other business owners to achieve their goals